Delivery & Returns - Sicque Art

Delivery & Returns

Delivery

We try our best to package and ship every order within 2-3 days of receiving it. Shipments of unframed artwork is made using Royal Mail, and unless stated we use the Royal Mail Signed For® 1st Class service. 

We also try our best to have all framed art orders made and out the  door within 5 business days of the order, however it may take up to a maximum of 10 business days. Delivery will usually be within 48hrs of postage.

To avoid returned packages, please ensure that your shipping address is up-to-date and correct when filling out your personal information. You will be responsible for any additional costs if we have to resend or re-issue a print due to an address error.

Import Duty

If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Return of Goods

If for any reason you are not happy with your purchase, you may return it to us within 14 working days, in its original condition, for a refund or a replacement. Due to the bespoke and limited nature of our goods, occasionally only a refund will be offered. Please email us at returns@sicqueart.com to process the return of any items.

Damage / Non-delivery of Goods

Claims for damage must be made within 3-days of receipt of goods. Damaged product and packaging must be retained in case of inspection by our carriers. Claims of non-delivery must be made within 28-days of dispatch.

 

Framing Size Guide A3
Unframed 297mm (W) x 420mm (H)
Framed 420mm (W) x 540mm (H) x 18mm (D)